Privacy Policy

• Personal Information: When you create an account, make a purchase, or contact us, we may collect personal information such as your name, email address, phone number, billing and shipping addresses, and payment details.
• Usage Data: We collect data on how you interact with our website, including your IP address, browser type, device information, pages viewed, and referral source.
• Cookies and Tracking: Our website uses cookies and similar tracking technologies to enhance user experience, track site usage, and personalize content. You can control cookie settings in your browser, but disabling cookies may affect functionality.

Romart Supermarket uses the information collected to:

• Process and fulfill your orders.
• Improve and personalize your shopping experience.
• Communicate with you regarding orders, promotions, or customer support inquiries.
• Analyze site usage to enhance our website and product offerings.
• Ensure compliance with applicable laws and regulations.

We do not sell or rent your personal information. We may share your information with:

• Service Providers: We work with third-party service providers for payment processing, delivery, website hosting, and analytics. These providers are contractually bound to protect your information.
• Legal Compliance: We may disclose information if required by law or to protect Romart Supermarket’s rights, property, or safety, as well as those of our customers and partners.

We take reasonable steps to safeguard your information, including encryption, secure data storage, and access controls. While we work hard to protect your data, please be aware that no online transmission is 100% secure.

• Access and Correction: You can view and update your personal information by logging into your account or contacting us at shop@romartsupermarket.com.
• Opt-Out: To opt out of receiving marketing emails, click the unsubscribe link in any email or contact us directly.
• Data Deletion: You may request that we delete your account and associated information by emailing us. Note that certain data may need to be retained for legal or business purposes.

• We use cookies to provide a tailored shopping experience and to understand site traffic. You can adjust cookie settings in your browser, though disabling cookies may impact your experience on our site.

   

• Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party websites you visit.

   

• We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page, and your continued use of the website signifies your acceptance of any changes.

   

• For questions or concerns regarding this Privacy Policy, please contact us at:

  Romart Supermarket
  Email: shop@romartsupermarket.com
  Phone: +250 780 707 739